You invested a lot into your EasySplicer equipment, why not get it fixed right?
We only use the right tools, genuine parts, and detailed service manuals to repair your instrument correctly.
We are factory authorized and trained by SB Scandinavia to service your EasySplicer equipment correctly.
Our motto is "Do it Right". Tyrosys technicians are manufacturer Trained and Certified.
Our technicians have received comprehensive hands-on training directly at the SB Scandinavia factory in Årsta, Stockholm, Sweden.
We continuously keep our skills sharp with regular meetings and best practice trainings with the manufacturer engineering team.
FiberSplicer is a division of Tyrosys Corp.
Tyrosys company headquarters is centrally located in Leander, Texas, a suburb of Austin, Texas, USA.
Being based in Texas allows us to ship quickly and affordably within the continental US, in addition to being within the Central Time Zone making our availability more accessible for clients throughout North America.
We welcome our customers to our Leander, Texas corporate facility during operating hours.
Tuesday - Friday
8:30am to 3pm (CST)
Call us at 512-686-0469
Appointments available outside of walk-in hours when necessary.
All TyroLab test equipment and fiber optic services are performed in our modern and secure laboratory.
FiberSplicer by Tyrosys has earned exclusive EasySplicer Service Provider for North America.
Using only approved tools, correct techniques, and genuine parts.
This means we correctly service, calibrate, and repair your EasySplicer using the same standards as the factory in Sweden would.
We service the entire line of EasySplicer fiber splicer units and tools.
All repairs requiring a certificate of calibration will have a listing of standards used, and UUT (Unit Under Test) status will be provided with each order with sample splices included.
Additional readout documentation available for a fee.
Most equipment can be serviced within 1 to 2 business days.
Can ship UPS, FedEx, or USPS.
Prompt return shipment after payment.
With FiberSplicer by Tyrosys you'll get to work directly with the technician performing your repair. We focus on helping you find the right solutions for your needs.
Quality work, performed quickly.
We want to earn your business by providing quality personalized service. To complete your projects quick and efficiently, we keep common service parts in-stock and also can rapidly dispatch repair parts directly from SB Scandinavia, which allows us to complete most repairs within 1 to 2 business days.
Earn Your Word of Mouth Referrals
We have grown our business over the last 21 years by keeping it simple; do a great job at an affordable price. Our goal is to earn your repeat business, and referrals of your friends, colleagues, and family.
We appreciate our founder's USAF P.M.E.L. background and any opportunity to serve Federal, State and Local Government Defense or Educational entities.
We have been serving our clients for over 21 years and look forward to the opportunity to serve!
Made from 2013 thru 2019, the original EasySplicer is also known as the Mark 1.
These units often have stories to tell with how long they've been out in the field.
We can update their firmware, perform thorough maintenance with calibration, and perform hardware upgrades like installing a ceramic oven or longer life battery.
A few years ago SB Scandinavia allowed some Resellers to rebrand the EasySplicer with their own custom colors and logos.
There are a few colors floating around out there, but these units are an EasySplicer at their core and are serviced exactly the same.
We can also replace the outer-shell and reflash the firmware if you'd like to return your unit to being a "regular" EasySplicer.
The current manufactured model is known as the EasySplicer MK2 or Mark 2.
These units are refined from nearly a decade of design improvements. Most often they will just need periodic firmware updates and a good cleaning with calibration.
Common services are thorough maintenance with calibration, electrode, cleaver, and battery services.
Meeting the needs of fiber technicians needing a more advanced core-positioning splicer, SB Scandinavia's engineering team put hard work into inventing and refining the EasySplicer PRO.
The PRO is a four-motor X/Y core positioning unit that aligns the fiber cores prior to splicing. The complexities of this unit require more frequent maintenance and authorized repair if its accidentally left out in the elements.
Trust but verify, that's what Optical Time Domain Reflectometers do.
Make sure your team of fiber splicing techs have good splices, so you get paid!
The EasySplicer OTDR is a handheld multifunction unit that is repairable and upgradable for years of reliable service.
We can perform repair services, microscopic optical head cleaning,
As cellular enabled smart sensors and devices become more standard, city municipalities and utilities needed an accurate way for technicians to deploy that hardware.
That's where the NB-IoT Test works its magic. It is handheld, supports industry standard CAT-M, IoT, and GSM data signals using your supported carriers SIM card.
We can service and calibrate the NB-IoT testing units so they'll last a long time as a staple of your testing fleet.
Printable version of our mail-in repair form to include with your repair shipment.
The person shipping in the equipment and the owner of the equipment authorizes Tyrosys to diagnose and service the above listed equipment.
Carry-in service labor performed at a base hourly rate of $87.00 dollars per hour. At a minimum, a Diagnostic Evaluation Fee will be due for troubleshooting your equipment, and pre-payment is required for all suspected liquid spill units or other special circumstances.
Any equipment left and/or unpaid beyond 30 calendar days from drop-off and/or receiving date will be considered abandoned and will be liquidated or destroyed.
All services are performed by Tyrosys in our laboratory.
It is the owners responsibility to backup important data prior to repair service release. Your original failed hard drive will not be returned to you if replaced and returned under warranty because it must be returned to the manufacturer.
If the Hard disk drive or solid state drive is replaced outside of warranty, the original hard disk drive will be returned to the owner.
Tyrosys will contact you within the business day (or next business day if after hours) to confirm your repair request.
During that confirmation call we will create you a repair ticket within our internal system, and ask if you need a transit box. Please pack your test equipment carefully and securely. Transit cases and double-walled cardboard boxes work best, but importantly please package your test equipment carefully so that it won't get further damaged in transit.
Depending on the situation, Tyrosys will then collect pre-payment for required diagnostics and shipping securely using QuickBooks Online Payments.
Our goal is to make the mail-in repair process smooth, safe, and easy to understand.
We can ship using FedEx, UPS, or US Postal Service, however UPS is usually the easiest and most reliable. Using our pre-negotiated shipping rates, we can pass those savings onto you, or we can bill shipping against your preferred FedEx or UPS account.
Completed repair orders that are paid before 4pm Central Standard Time, we will make our best effort to ship that same business day.
Tyrosys Corp | FiberSplicer.com | Tyrosys.store
Office Phone: 512-686-0469
10921 E Crystal Falls Pkwy, STE K-800
Leander, Texas 78641
Toll-free: 1-877-TYROSYS (1-877-897-6797)
Office Hours: 7:45am to 6:00pm (CST)
Tuesday thru Friday
FiberSplicer.com is the fiber optics division of Tyrosys Corp
Copyright © 2002 - 2023 Division of Tyrosys Corp